Humble is a startup based on circular economy helping businesses sell surplus products sustainably. They recover high-value items for sale on Thrift by Humble and work with B2B partners to recycle or resell the rest.

While I'm not directly involved in user interviews, but I collaborate with researchers to ensure that the insights gathered inform my design decisions. I work closely with CEOs to explain how these insights shape the wireframes, low-fidelity mockups, and prototypes. This collaborative approach ensures that the final design reflects user needs and aligns with business goals.

It's clear there were some bumps in the road regarding design decisions. Initially, my suggestion for a cleaner design didn't quite hit the mark with the CEOs and their external UX consultant. However, after I left, they eventually circled back to a design similar to what I had proposed. It was a bit surprising to see, but it taught me the value of sticking to my instincts. Even though I had to step out of my comfort zone to accommodate their preferences, it was ultimately a learning experience that highlighted the importance of open communication and trusting in each other's expertise.